Monday 5 March 2012

Well I had a strange one today

A customer had purchased a charm from me about a month ago and it had been posted to him but he wasn't there when it was delivered. Australia Post neglected to leave notification in his mailbox of the attempted delivery and returned the package to the local post office.

He quoted me the tracking number he received in an email when the item was posted. I checked online and that is when I found they had attempted delivery but no one was home.

The email we send out when an item is posted has the tracking number in the link at auspost.com.au and all he had to do was click it to find out where the item was.

I wonder why he didn't do that?

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